Returns & Exchanges

At amika pro, we stand behind the quality of our professional tools and formulas, offering a 30-day return window for items that do not meet your expectations. Please ensure all returned products are in their original packaging and meet our professional resale standards.

1

Initiate Your Request

Log in to your professional account portal and select the 'Order History' tab to locate the specific items you wish to return and generate a return authorization.

2

Prepare the Package

Securely pack the items in their original amika pro packaging, including all manuals, cords, and accessories to ensure a full credit to your account.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your parcel, ensuring any previous shipping stickers are removed.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or store credit within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing