Frequently Asked Questions

Everything you need to know about your amika pro experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

Are your products cruelty-free?

Yes, all amika pro products are 100% cruelty-free. We are committed to ethical beauty standards and do not test any of our formulas on animals.

Do you offer professional discounts for stylists?

Absolutely. Licensed professionals can apply for a pro account to access exclusive pricing, bulk sizing, and professional-only formulas.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your products sooner.